First‑time import:
- All provider assets are brought into 3PM during the initial sync.
- Categorisation:
- With REGO → Vehicle
- Without REGO → Plant
- You can change this anytime by editing the asset’s Asset Type.
- Evidence of link: The Assets report → Link column shows the connected IoT provider name for each asset.
Data Precedence (IoT Overrides)
- For all mapped fields listed, the IoT provider is the source of truth.
- On each sync, if the provider value is non-empty, 3PM updates/overwrites the 3PM value (even if you edited it manually in 3PM).
- If the provider value is empty or null (or that field isn’t supplied), 3PM keeps the existing 3PM value.
- Example: If Make in 3PM is “NISSAN” and EROAD reports “ISUZU”, the next sync will change Make to “ISUZU”. If EROAD sends blank, 3PM keeps “NISSAN”.
- Note: Manual edits to mapped fields may be overwritten on the next IoT sync.
Steps to Integrate an IoT Provider with 3PM
Step 1: Contact 3PM
Reach out to 3PM Support or 3PM Implementation to request the IoT provider connection. 3PM will configure provider details plus authentication/authorisation.
Step 2: Open Asset Settings
In 3PM, navigate to Asset Settings → IoTHub Settings to view your provider configuration and credential status.
Step 3: Link & Verify
Once 3PM completes setup, the connection will be linked. You can verify in Asset Settings. Linked assets will display the provider in the Link column on the Assets report.
Step 4: Initial Sync
3PM performs a one‑time initial sync to import assets from the provider into 3PM. During import:
- With REGO → categorised as Vehicles
- Without REGO → categorised as Plant
- You can later edit an asset to update its Asset Type if needed.
Step 5: Ongoing Syncs
- Real-Time sync: Asset Location
- Automatic daily sync runs at 5:00 AM.
- Manual sync (On Demand): Go to Asset Settings and click Sync From IOTHub. This typically takes ~5–10 minutes, depending on your asset volume, and runs in the background.
How to Run a Manual IoT Sync